ArtNeedle Tailoring & Embroidery Policy
We do not offer refund.
We only offer exchange of item within 1 week of your purchase, if 1 week have passed since your purchase, you will not be offered an exchange or request of any kind.
Your item must be unused and in the same condition that your received it.
For made to order items;
- Orders are shipped within 3 business days or more.
- Due to the customised nature of the item, we do not accept returns or exchanges unless we are unable to deliver to you or you receive a wrong or faulty item.
In this case, please contact us and send us the photo evidence of the issue immediately or within 3 days after you receive your order.
- Ship the item back to us within 3 days following the day of our written consent.
- You are responsible for the return shipping cost.
- If the items are not returned in their original condition, your are responsible for any lost in value.
Contact Info
- Address: Building No. : 43 Floor No. : 5 Zone No. : 69 Street No. : 342 , Lusail , Doha, Qatar
- Phone: +97451040008
- Email: info@tendeal.qa
