Refund

• Can I return my order?

Rules and Policy

• Where can I find the Terms & Conditions?

Feedback

• How do I leave a feedback?

Coupon and Promotions

• .I cannot use a seller coupon

• I cannot select coupon

• Where can I find a coupon?

• How do I apply a discount code?

• How can I find out about your latest promotions and sales?

After sales

• Are there any hidden costs on items sellers?

• when can I open my return and refund request?

• How can I contact Tendeal?

• Can I sell my products on your platform?

• What are the benefits of creating an account?

• What if I have a question that is not answered here?

• What should I do if I receive a damaged or incorrect item?

Payment

• What payment methods do you accept?

Product selections

• How do I report seller or products ?

• How do I manage my shopping cart?

• What is a wish list?

Account mangement

• How do I register on Tendeal ?

• How do I update my account details?

• I have forgotten my password , what should I do?

• What should I do if I cant sign into my account ?

• How can I delete my account?

Delivery

• When I place an order,how long does delivery take?

• What should I do the moments I receive my order?

• How do I update my shipping address?

• Do you offer international shipping?

Order

• Can I view my orders online?

• I have recived my order,but its not suitable.How do return it?

• Can I track my orders online ?

• How long will it take to process my order cancellation request?

• How do I know my order has been confirmed ?

• When and how can I cancel my order ?

• Can I change or cancel my order after it’s been placed?

• What if my order is late ?

• What times can I order?

• Can I place an order via the app?

• How do I know if a product is in stock?

About Tendeal

• What is Tendeal?

• What are the services available on TENDEAL?

• How can I use Tendeal website?

• What kind of products are listed on TENDEAL?

• How do I subscribe/unsubscribe to your newsletter?

• How do I find specific products on your site?

• How do I contact the seller?